1) What cities are included in the primary service area?
T & L Rental and Inflatables of Kalamazoo serves all of Kalamazoo County, a portion of Van Buren County, Plainwell, Otsego and Doster. See map below:
However, we will make every effort to accommodate customers outside of our primary service area. Call (269) 345-0630 to discuss.
2) Does T & L Rental and Inflatables of Kalamazoo deliver and set up the inflatables? If so, can we depend on them being on time?
Yes! We pride ourselves on our efficient and stress-free delivery. Delivery prices vary based upon the delivery location and type of inflatable. Please contact us at (269) 345-0630 for a delivery quote. Some of our units are also available for customers to pick up.
3) Does an inflatable rental include an extension cord?
Yes! A 100 ft. extension cord is included if T & L Rental and Inflatables of Kalamazoo will be delivering and picking up the inflatable(s) to accommodate your preferred set up location and determine the best outlet to use. If you anticipate needing to have the inflatable set up more than 100 ft. from the electrical outlet, you will need to use a generator. Please notify us if you will need to rent a generator. Please note: if customers do their own pick-up and delivery, T & L Rental and Inflatables DOES NOT supply extension cords. However, these items can be obtained at an additional cost.
4) Can I pick up my rental products?
Customers have the option to pick up their rental products. However, during peak season (May through September), water slide inflatables may be wet, adding excessive weight. In these cases, we recommend T & L Rental and Inflatables of Kalamazoo deliver and pick up water slide inflatables. For additional information, see Pick-ups and Deliveries.
5) Where can I pick up my rental products?
Arrangements need to be made by calling (269) 345-0630. Instructions will be given as to pick up location and other details.
6) Is it possible to drop off rented items, such as inflatables, chairs, tables, etc. on the weekend?
Yes! Sunday drop offs are available May through September. If rental items must be returned by Monday morning, customers have the option to drop off on Sundays between 11 a.m. to 2 p.m. at T & L Rental and Inflatables of Kalamazoo, 6087 N. Riverview, Kalamazoo, Michigan.
7) If I request a quote, does that mean I’m committing to placing an order?
No, that does not mean that you have placed an order UNLESS YOU CLICK ON THE TAB “BOOK THIS EVENT.” Quotes are not final; they just express interest. Please note: all arrangements for rentals, including quote and payment, must be made through T & L Rental and Inflatables of Kalamazoo.
8) If I have any questions once I receive my quote, or if I need to change my confirmed order, what can I do?
If you should have any questions, please feel free to call us at (269) 345-0630 or Email us at .
9) Could additional charges be incurred once I receive my quote and/or confirm my order?
Additional charges will be incurred if:
- 1) the delivery and pickup area is located outside of our primary service area
- 2) if the rental time exceeds the original reserved time
- 3) if delivery and pickup times are outside normal business hours
- 4) if product(s) rented are damaged
- 5) missed pickup and missed delivery, and
- 6) any other unforeseen circumstances.
10) Is a deposit required for rentals?
Yes. All reservations require a 25% deposit to reserve the date and product(s). The remaining balance must be paid 10 days before the event. Payments can be made through our website. Payments can be made through our website or by calling our office at (269) 345-0630.
11) Is T & L Rental and Inflatables of Kalamazoo licensed and insured?
YES! Please ask your T & L Rental and Inflatables representative to provide you with a copy of their occupational license and insurance certificate, if needed.
12) Can inflatables be set up indoors?
Yes. We can set up inflatables in gymnasiums, halls, churches, or anywhere else that can accommodate the height of our inflatables.
13) Does the rental have to be set up on grass?
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let T & L Rental and Inflatables know what type of terrain your rental will be installed on. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with weighted bags.
14) Can I use a water hose on an inflatable?
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. Contact us for inflatables applicable for water use.
15) What if the rental product(s) are damaged or not returned to T & L Rental and Inflatables of Kalamazoo?
If the customer notices a rental product is damaged when the product is either picked up or delivered, please contact us at (269) 345-0630. However, customer is responsible if any damage occurs to the rental products when in the customer’s possession, or if the rental product is not returned to T & L Rental and Inflatables of Kalamazoo.
T & L Rental and Inflatables of Kalamazoo is no longer an Authorized Budget Truck Rental Dealer.
Questions?
Call T & L Rental and Inflatables of Kalamazoo at (269) 345-0630 or email us at: .
T & L Rental and Inflatables of Kalamazoo is fully insured.
We take safety seriously.